Frequently Asked Questions

Find answers here to to all your questions

We cater for children aged from six weeks to school age. 

Amici is open from 6.30am to 6.30pm, Monday to Friday, 52 weeks a year. We're not open on weekends or public holidays. 

There is no minimum amount of days to book.

We provide 5 nutritionally balanced and culturally diverse meals and snacks.

All our meals are cooked fresh daily by our experienced Food Coordinator.

We are allergy aware and will cater for medical, dietary and cultural needs of all our families.

Menus are on display in the centre, contact the centre for more information.

Disposable nappies are provided by the centre. You may also choose to supply your own brand / style of nappy for your child to use at the service. Please speak to Management to discuss options.

Our long day care service offers before and after school care to children from local schools in the community. Please contact the centre to find out which local schools Amici currently offer before and after school care for.

  • Daily learning updates
  • Nutritional meals - including Morning Tea, Lunch, Afternoon Tea and a late snack.
  • A hat
  • Nappies
  • Wipes
  • Bedding

Please email or phone Amici direct to organise a tour of the centre first so you can see where your child will be cared for and to ensure you are comfortable with your decision. This provides you with an opportunity to view the centre and ask any questions you may have. You will then receive an enrolment pack that contains everything you need to know about the centre, including fee prices and availability as well as relevant information we need from you about your child. 

Online enrolment is not offered as we believe it is important for families to build a relationship with the centre and the team that will be responsible for the care and education of your child while enrolled at our service. 

Amici is closed for all public holidays. If your booked day falls on a public holiday, fees will still apply as operating costs and staff still need to be covered. The Australian Government's Child Care Benefit (CCB) covers up to 42 absence days a year, which includes public holidays. So unless you exceed this quota, you will be eligible for the CCB discount on public holidays. 

Fees still apply for sick days. The Child Care Benefit will cover up to 42 absence days a year with no documentation and unlimited sick days if you're able to provide a medical certificate or similar.

Normal fees apply for all absences (including Public Holidays) that fall on a usual day of attendance. Amici offers a holiday discount for up to four weeks of care per financial year. Families need to provide written notification two weeks in advance to apply the holiday discount.   Fee payments need to be up-to-date to receive the holiday discount.

The notice period to reduce the days in an enrolment is 2 weeks written notice. With adding or changing your permanent days to your enrolment, we will try our best to do this as soon as possible.

Transitions through the rooms are based on each childs developmental readiness and availability.

Fees are charged each fortnight for the two weeks in advance. Upon enrolment we will supply you with our direct debit form. You can choose to pay your fees via credit card or direct debit. 

It is best to place your child's name on the waitlist as early as possible given places fill up quickly.

There are two main subsidies offered by the Australian Government for which you may be eligible. These are the Child Care Rebate (CCR) and the Child Care Benefit (CCB). To find out if you are eligible for these subsidies visit the Department of Human Services website

The CCB is a payment provided by the Australian Government that covers 24-50 hours of childcare per week. Eligible parents or guardians must:

  • Meet Australian residency requirements
  • Be enrolled/enrolling in an approved early learning centre
  • Meet child immunisation conditions

The amount of CCB you receive varies depending on your income, type of care, amount of care, number of children in care, and whether or not you pass the work, training and study test. This last test is about whether you (or your partner) use childcare due to a work or study commitment. If you do, you could be eligible for higher CCB payments.

The CCR is an assistance program designed to help working families with the cost of childcare. The rebate covers 50 per cent of out-of-pocket expenses not covered by the CCB (up to $7,500 per year per child). In other words, it will help to bridge the gap between your total weekly fees and the amount CCB covers. You can choose to have the rebate paid directly to your child’s centre on a fortnightly basis, reducing your fortnightly fees. Or you can choose to have the rebate paid as a lump sum quarterly into your bank account. If you have a child in an approved centre, are eligible for the CCB, and have passed the work, training, and study test, you’ll be eligible for the Child Care Rebate - there is no means test for the rebate.